FAQs – Frequently Asked Questions
List of Questions:
What is Mahadasha.com?
Ans. Mahadasha.com is an astrology based web portal and service with Acharya Shri Pawan Chandra as its brand ambassador and main astrologer, Mahadasha.com comprises of an erudite team of astrologers, personally trained by Acharya Shri Pawan Chandra. Services from Mahadasha.com are available via Internet, Mobile Telephony.
2. When was Mahadasha.com launched?
Ans. Mahadasha.com was launched on 14th of January, 2015.
3. How do you process queries?
Ans. All the queries that we get from our website interface and from our partners pass through two levels. They first go to a junior astrologer who makes the relevant chart, casts the predictions and sends it to another senior astrologer. The senior astrologer then validates the reply, and makes it in a customer presentable form.
If need be, Acharya Shri Pawan Chandra is consulted during this process. Once the query has been approved by our senior astrologers it goes to the customer. It would be also useful to note here that all our astrologers follow the astrological principles taught and practised by Acharya Shri Pawan Chandra.
5. Is the pricing same across all countries?
Ans. Yes, the pricing for our services is different across countries. We have made an arrangement so that you can make the payment as per your convenience anywhere from the world and also in your own currency.
6. Do you prescribe gemstones and yantras?
Ans. We at Mahadasha.com would like to provide remedies that do not cost much. To do so, we prescribe mantras and simple pujas that you can do it yourself. However, if you are keen to wear a gemstone, or buy a yantra, we provide such guidance and facility too. But, which remedy to follow will be entirely your decision.
7. Who are your partners?
Ans. We are associated with multiple partners across relevant domains of Astrology, Tarot Card Reading and Numerology, including premium news services, publications and leading mobile and other telephone service providers. For a complete list of our current esteemed partners, visit ‘Our Partners‘ page.
8. What sort of content do you provide?
Ans. Today Mahadasha.com is in a position of providing a wide variety of content and services through various media including internet, telephony, books and apps. We provide content via SMS, MMS, WAP, Voice(live consultations) and personalized as well as automated services on the internet.
Our Security Policy
We at Mahadasha.com are extremely concerned about the security and safety of any financial or personal information passed on to us by our customers, when they place an order with us.
All transactions are processed in the following manner:-The visitors select a product, and enter the details required for ordering it. Then they click on ‘Pay Now’ button and are redirected to the “Billing Details” page.
On this page, information regarding the credit/debit card holder is collected, but this does not include any financial information. When the customers click “Submit Data/ Pay Now”, they are redirected to Payumoney or Paypal, our payment gateway partners, via a secure 128/256-bit encrypted HTTPS connection.
Payumoney are Verisign-secured sites and have implemented all possible security methods and procedures to make sure the transactions are completely safe. Also Payumoney is the payment gateway which is very popular and secure widely used by over 300,000 merchants all over world, like Dominos.co.in, Bookmyshow.com etc.
While the customers are on Payumoney, they are asked to enter the number of their credit/debit card and other related details to complete the transaction. This is done in a completely secure mode and the result of the transaction is displayed to the customer.
After this procedure is completed, the client is redirected to Mahadasha.com.Mahadasha.com does not collect or store sensitive financial information at any stage. This part is handled by Payumoney, which are Verisign-secured and implement 256-bit encryption methods.We encourage our clients to use their credit/debit cards on Mahadasha.com with the full confidence that their details and transaction processes are absolutely safe and secure.